Collection of Data
You can take our word that we will not sell or rent your personal information to third parties.
We do, however, share your information with third parties under specific circumstances, primarily for order fulfillments.
If compelled to do so by judicial or governmental authorities, we reserve the right to release user information.
In this instance, disclosure is limited to only those to whom we are compelled to disclose the information. All information processing currently occurs in the U.S. only.
As far as our collection of your personal information, we only use anonymous data to report browsing, purchasing, and/or lead form completion activities.
Information Other Sites Collect From You
We send out regular email newsletters with information on product features and new product arrivals. If you are opted in to receiving promotional emails from us, you can expect to receive several emails per month. You can opt out of receiving promotional emails from us at any time by following the instructions provided in those emails or contact us. Please note that even if you opt out of receiving promotional emails, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.
Updating this Policy
Individuals in Europe: Your Rights
You have the following rights under the European Union (EU) General Data Protection Regulation (GDPR):
- To access the personal data we maintain about you
- To be provided with information about how we process your personal data
- To correct your personal data
- To have your personal data erased
- To object to or restrict how we process your personal data
- To request your personal data to be transferred to a third party
- To withdraw any consent you may have given us to process your personal data
To exercise the above rights, please contact us at the information we provide below. We will consider and process your request within a reasonable period of time. Please be aware that under certain circumstances, the GDPR may limit your exercise of these rights.
Retention of Personal Data
We will retain your personal data only as long as necessary to process request or other submission, provide you with services, and comply with applicable law.
How to File a Complaint
You may file a complaint regarding this Policy or our privacy practices by contacting us at the information we provide below. Additionally, individuals in Europe may file a complaint with EU data protection authorities (DPAs). Please contact us to be directed to the appropriate DPA contact(s).
We are committed to the policies set forth in this Policy. If you have any questions, comments or concerns about this Policy, please contact us.
felix + iris
1300 Windhorst Way, Ste A
Greenwood, IN 46143
We want you to feel comfortable while shopping online. You have our promise that we will take every possible measure to ensure that your personal information is safe during every step of our online ordering process. Our in-house technology team uses additional layers of protection to guard our site from potential vulnerabilities. We've adopted a "zero knowledge" policy, which means that all sensitive information is encrypted into a secure format that cannot be breached by anyone outside or inside of our network. As an extra precaution, we perform monthly scans to ensure we uphold the highest of industry standards
It's important to us that your felixandiris.com transactions are safe. If unauthorized charges are made to your card as a result of shopping at our online store, we will work with you to resolve the issue. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any amount of this $50.00, we will work with you to cover the liability for you (up to the full $50.00). Please note that we can only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you're required to notify your credit card provider in accordance with its reporting rules and procedures
Secure Socket Layer (SSL)
felixandiris.com uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services and payment information. An icon resembling a padlock is displayed at the bottom of most browsers during SSL transactions that involve credit cards and other forms of payment. Any time we ask for a credit card number during checkout for payment, it will be SSL encrypted.
If you have any concerns in regards to our privacy and security policies, you're always welcome to call us at 1-800-559-3314 or email us at firstname.lastname@example.org.