Privacy

Privacy Policy


felixandiris.com is owned and operated by One Click Internet Ventures, LLC. We take your privacy and security seriously.Our privacy policy is intended to demonstrate our commitment to protecting you as a customer. You have our promise that we will not process your personal information in any way that is inconsistent with this policy.By visiting our site or providing us with your information, you are agreeing to the practices described below.

Collection of Data

You can take our word that we will not sell or rent your personal information to third parties.We do, however, share your information with third parties under specific circumstances, primarily for order fulfillments.If compelled to do so by judicial or governmental authorities, we reserve the right to release user information.In this instance, disclosure is limited to only those to whom we are compelled to disclose the information. All information processing currently occurs in the U.S. only.As far as our collection of your personal information, we only use anonymous data to report browsing, purchasing, and/or lead form completion activities.

felixandiris.com uses cookies to keep track of session IDs. A cookie is a small piece of information stored by a web server on your computer's hard drive.Any cookie in use by our server is temporary and will be removed when the user logs out or is timed-out by the server. We also record IP addresses to analyze trends and administer the site.An IP address is a number that is automatically assigned to your computer by your Internet Service Provider when you connect to the Internet. IP addresses are NOT linked to any personally identifiable information.


Information Other Sites Collect From You

We link to Websites operated by other parties. Some of these Websites contain our brand names, trademarks, and other intellectual property (that we own).When you click on these links to visit other Websites (regardless of whether or not they contain our brand names, trademarks, and intellectual property),we do not have control over your privacy and security, and this policy does not apply to other Websites. We suggest that you review the privacy policy ofany Website you visit to learn how your information is collected. As a reminder, we are not responsible for the disclosure actions of other parties.


Promotional Communications

We send out regular email newsletters with information on product features and new product arrivals. If you are opted in to receiving promotional emails from us, you can expect to receive several emails per month. You can opt out of receiving promotional emails from us at any time by following the instructions provided in those emails or contact us. Please note that even if you opt out of receiving promotional emails, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.


Contact Us

We are committed to the policies set forth in this Policy. If you have any questions, comments or concerns about this Policy, please contact us.

As part of our commitment to you, we will update our privacy policy when appropriate (if our practices change or the law requires us to do so). Refer back to this page for up-to-date information.


Security Policy


Secure Shopping

We want you to feel comfortable while shopping online. You have our promise that we will take every possible measure to ensure that your personal information is safe during every step of our online ordering process.Our in-house technology team uses additional layers of protection to guard our site from potential vulnerabilities. We've adopted a "zero knowledge" policy, which means that all sensitive information is encryptedinto a secure format that cannot be breached by anyone outside or inside of our network. As an extra precaution, we perform monthly scans to ensure we uphold the highest of industry standards


Transaction Safety

It's important to us that your felixandiris.com transactions are safe. If unauthorized charges are made to your card as a result of shopping at our online store, we will work with you to resolve the issue.Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any amount of this $50.00, we will work with you to coverthe liability for you (up to the full $50.00). Please note that we can only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made whileusing our secure server. In the event of unauthorized use of your credit card, you're required to notify your credit card provider in accordance with its reporting rules and procedures


Secure Socket Layer (SSL)

felixandiris.com uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services and payment information.An icon resembling a padlock is displayed at the bottom of most browsers during SSL transactions that involve credit cards and other forms of payment.Any time we ask for a credit card number during checkout for payment, it will be SSL encrypted.

If you have any concerns in regards to our privacy and security policies, you're always welcome to call us at 1-800-559-3314 or email us at help@felixandiris.com.