Shipping Disclaimer Popup
We start working on your new glasses as soon as we have all the required information to create your customized lenses. For an order to be complete, we must have all of the necessary information: a submitted order, your verified eyeglass prescription (Rx), and your pupillary distance(s) (PD)*. Once we have all of this information, your order heads to the lab! The time it takes to craft your custom lenses depends on the lens type and extras you select.
- Single vision lenses: 3-7 business days
- Bifocal, trifocal, and progressive lenses: 7-14 business days
- Lens extras (photochromic, polarized sunglasses, or indoor tint): add an additional 5 business days
If you choose to have us call your eye doctor to obtain or validate your Rx, or you use a Fit Kit to send in your PD and other custom measurements marked on the lenses, this may add additional processing time to your order.